Terms of service

Terms and Conditions

1. Introduction

Welcome to SUIT AND THREAD CUSTOM CLOTHIERS LLC ("we," "our," or "us"). By accessing or using our website, services, forms, or communication channels, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Use of Website and Services

You must be at least 18 years of age to use our website and services.
You agree not to use our website or services for any unlawful purpose or in violation of applicable laws or regulations.
All content on this website, including text, images, designs, graphics, and branding, is the property of SUIT AND THREAD CUSTOM CLOTHIERS LLC and may not be copied, reproduced, modified, or distributed without prior written consent.

3. Orders and Payments

All prices are listed in USD unless stated otherwise and are subject to change without notice.
By placing an order, you agree to provide accurate, complete, and current information.
Payments must be made in full at the time of purchase unless otherwise agreed in writing.

4. Custom Orders

Due to the made-to-measure nature of our products, all custom orders are final.
It is the customer's responsibility to provide accurate measurements, preferences, and specifications. SUIT AND THREAD CUSTOM CLOTHIERS LLC is not responsible for issues arising from incorrect or incomplete information provided by the customer.

5. Returns and Refunds

Returns or refunds are not accepted for custom-made products unless the item is defective or significantly differs from the agreed specifications.
If eligible, the item must be unused and in its original condition. You must contact us within 7 days of delivery to initiate a return request.

6. SMS Messaging Terms

By providing your mobile phone number and opting in through our website forms, booking forms, consultations, or other communication channels, you consent to receive SMS messages from SUIT AND THREAD CUSTOM CLOTHIERS LLC.
SMS messages may include:

Appointment confirmations and reminders
Order and fitting updates
Customer support communications
Promotional or marketing messages (only where explicit consent is provided)

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at:
Email: info@suitandthreads.com | Phone: +1 248-243-4758
SMS consent is not a condition of purchase.

7. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

8. Intellectual Property

All trademarks, logos, brand elements, and designs displayed on this website are the exclusive property of SUIT AND THREAD CUSTOM CLOTHIERS LLC and are protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

SUIT AND THREAD CUSTOM CLOTHIERS LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this website, services, or products.
We do not warrant that the website or communications will be uninterrupted, error-free, or free of harmful components.

10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States of America and the State of Michigan.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Michigan, United States.

11. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

12. Privacy Policy

Please review our Privacy Policy to understand how we collect and use your information: https://suitandthreads.com/policies/privacy-policy

13. Contact Information

SUIT AND THREAD CUSTOM CLOTHIERS LLC
221 West Lake Lansing Road, Suite 200, East Lansing, MI
Email: info@suitandthreads.com | Phone: +1 248-243-4758